Terms and conditions:
- You receive a damaged, expired, faulty or defective product.
- You receive a product that is different from what you ordered.
- A refund may be obtained for products purchased, subject to certain conditions.
It is important to note while the Company makes best efforts to ensure that returns, refunds and cancellations are available to the users of the Website, the Company has to place certain restrictions on the same in order to meet its business, legal and contractual obligations.
Conditions for returning products:
- Our policy lasts 7 days after the products delivered. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- The products must be returned in the original condition in which they were received, along with the original invoice and packaging. Brand Packaging should be intact
- Products must be in their original form and packaging.
- Brand packaging should be intact.
- Replacement of a product will be subject to availability of the product on the website at that time.
To raise a refund / return claim, please send an email to sskent.2018@gmail.com. Your email must contain name of the product, the order ID, images of the product received with Batch ID clearly visible, along with a detailed description of the nature of the claim. This must be done within 3 days of receipt of the product.
Refund:
- Once we receive the product, we will inspect it and notify receipt of the returned item on the email address provided by you while placing the order. After inspection of the product, we will notify you on the status of your refund via phone call / email.
Contact Details
Company Name: Shri Sai Kali Enterprises
Email: sskent.2018@gmail.com
Phone: +91 8369997916/7977189500
Address: Vaishnavi Park, Near Sai Baba Nagar, Shankar Pavshe Road, Katemanivali, Kalyan (East) 421306.